About TruCare Diagnostix
Leading the way in advanced laboratory diagnostics with precision, innovation, and compassionate care
Mission Statement
To provide reliable, accurate, timely and quality medical services whilst heavily dedicated to customer service satisfaction and adhering to regulatory boards of standards.
Our Vision
To be a one-stop health facility, regionally and nationally, recognized for all diagnostic services ranging from acute care to special reference diagnostic testing with strong adherence to high quality, accessibility and timeless.
Our Core Values
Our core business values highlight what is expected of our service delivery
Hard Work
Key to our success, to be able to give our clients reliable and credibility is what drives our actions and decisions.
Integrity
Consistently adhering to principles of professionalism and credibility is what drives our actions and decisions.
Customer Centricity
Understanding the customer's perception and expectations. The customer is our focal point in all decisions in relation to good service delivery to create customer satisfaction, loyalty and advocacy.
Our Impact in Numbers
Trusted by healthcare providers and patients across the region
Certifications & Accreditations
Recognized for our commitment to quality and excellence
HPCZ Registered
Registered with the Health Professions Council of Zambia ensuring professional standards and regulatory compliance